Nondiscrimination and Language Help

Notice of nondiscrimination

Beyond Limits Pediatric Therapy Center complies with applicable federal civil rights laws and does not discriminate on the basis of race, color, national origin (including limited English proficiency and primary language), age, disability, or sex. We do not exclude people or treat them differently because of race, color, national origin, age, disability, or sex.

Free help we provide

Beyond Limits provides the following free of charge and in a timely manner:

• For people with disabilities: reasonable modifications, and aids and services that help us communicate well with you, such as qualified sign language interpreters and written information in other formats (large print, audio, accessible electronic formats and other formats).
• For people whose primary language is not English: language assistance services, such as qualified interpreters and information written in other languages.

How to ask for help

Ask our front desk, or contact our Section 1557 Coordinator, Kimberly Oviedo: call 770-917-5737 (TTY: 711) or email kimberly@blptc.org. You never have to bring your own interpreter, pay for one, or rely on a child or family member to interpret for you.

If you believe we have not provided these services

If you believe that Beyond Limits has failed to provide these services or discriminated in another way on the basis of race, color, national origin, age, disability, or sex, you can file a grievance with our Section 1557 Coordinator, Kimberly Oviedo, by email at kimberly@blptc.org or phone 770-917-5737 for prompt resolution. You can file a grievance in person or by mail, fax, phone or email. If you need help filing a grievance, Kimberly Oviedo is available to help you.

Kimberly Oviedo, Section 1557 Coordinator
Beyond Limits Pediatric Therapy Center
4900 Ivey Road, Suite 1720
Acworth, GA 30101
Phone 770-917-5737 (TTY: 711)
Fax 770-917-5740
Email kimberly@blptc.org

Filing a complaint with the U.S. Department of Health and Human Services

You can also file a civil rights complaint with the U.S. Department of Health and Human Services, Office for Civil Rights, online, by email, by mail or by phone:

• Website: www.hhs.gov/ocr
• Email: OCRMail@hhs.gov
• Mail: U.S. Department of Health and Human Services, Office for Civil Rights, 200 Independence Avenue SW, Washington, DC 20201
• Phone: 1-800-368-1019, TDD: 1-800-537-7697

Where to find this notice

This notice is on our website at beyondlimitstherapy.org/nondiscrimination/ and posted in our clinic. Ask our front desk for a copy at any time, including in large print or another format.