Lailah

Meet Lailah!

Professional experience

Lailah began her career in medical reception in 2019 and joined Beyond Limits Pediatric Therapy Center in 2023 as a Front Desk Scheduling Coordinator. Through her dedication and growing knowledge of clinic operations, she has advanced into her current role as Front Office Team Lead.

In this role, Lailah helps oversee daily front office operations and serves as an important resource for both families and staff. Her responsibilities include coordinating new patient intake, managing patient accounts receivable, verifying insurance benefits, assisting with prior authorizations, and supporting the scheduling team. She is committed to helping families navigate the administrative aspects of their child's therapy services and ensuring they feel welcomed and supported at Beyond Limits.

Beyond the clinic

Outside of work, Lailah is a full-time student at Kennesaw State University, majoring in History with a minor in Public History. An avid reader with a love for books and learning, she hopes to pursue a career as a public librarian or work in a small, locally owned bookstore after graduation.

Lailah also has a passion for making reading accessible and enjoyable for children with special needs. She hopes to develop a community-based program that brings children of all abilities together through books, storytelling, and inclusive reading activities.

In her free time, Lailah enjoys reading, crafting of all kinds, exploring craft fairs and festivals, and spending quality time with her family.

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